Client Director
Role name
Client Director
At Fiander Tovell accountants in Southampton, our people come first. People do business with people and our culture focuses on looking after each other as well as our clients. Our advice and services are designed to bring our clients maximum benefit, by helping them to run their businesses or financial affairs more efficiently and cost-effectively and to keep more of the money they make through effective tax planning.
Our independent, director-led practice works with business owners and directors at every stage of their business lives, from start-up through to growth and consolidation and on to succession and exit strategies. We also advise clients on personal financial and tax planning issues, to help them achieve security and peace of mind, now and for the future, for themselves and their families.
Our values sit at the heart of our success and influence the way we work together as a team and with our clients or contacts on a daily basis. They are:
- Opportunity – Maximise the potential of every person (both clients and staff) through development and continuous improvement
- Fairness – Ethics, caring, support and equal opportunity for all
- Transparency – Open and clear communication
- Personal Responsibility – Personal accountability and service
- Teamwork – We share a common goal and can achieve this better together
Role purpose and key responsibilities
A senior member of the Fiander Tovell team, the Client Director is a member of the Management Team of the firm. Taking the lead in one of the core client-facing teams within the firm, the Client Director holds business development, client and practice management responsibilities and is expected to make a strategic level contribution to the firm.
The role presents the opportunity to develop to statutory director/ equity holder in the medium term.
The responsibilities of the Client Director will include:
- Develop the operating strategy of your team and be an advocate for the wider strategic direction of the firm – developing and executing strategic plan for the firm
- Demonstrate strong commercial skills in the management of teams and assignments, striving to maximise profitability through control and influence
- Consistently provide outstanding client service standards and build strong relationships with clients as their principal business advisor
- Regularly develop new business from existing and new clients and business contacts
- Develop the potential of individuals and teams to maximise their capabilities and career development
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Protect the professional reputation of the firm
Person Specification
The successful candidate will be able to demonstrate:
Skills
- Proven technical expertise in their chosen specialism
- Leadership/ people management experience
Behaviours
- Commercial acumen
- Positive person
- Encourage others
- Trusted adviser
- Committed to continuous learning and development (personal and that of others)
- Clear and effective communicator
- Progressive approach
- Subscribe to the firm’s values: Opportunity, Fairness, Transparency, Accountability and Teamwork
Qualifications
Essential:
- ACA/ ACCA – member or fellow
Experience
- Practice trained
- Recent practice experience, experienced portfolio and people management
What we offer
- A competitive salary and benefits package
- 28 days annual leave, with the option to purchase more
- Income protection scheme
- A commitment to your ongoing learning and development
- A blend of office and home based working
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A friendly working environment, with regular social events throughout the year